Newsletter

Riva Newsletter

2016  |  2015

Welcome to our Riva news updates section! Our goal is to keep you informed on what’s happening at Riva – provide product updates and tips, information about upcoming events, employee spotlights, and more. We hope you enjoy!

Riva Newsletters: 2016

October 2016


Selling to influencers. Maximize your CRM investment. CRM ease-of-use linked to return on investment. Can social media increase profits. How Riva helps businesses scale efficiently using UCD. Meet Peter F. Young.

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Summer 2016


How Riva helps light sales on fire. The cost of bad customer service. Advanced contact synching. Riva expands channel focus. Customer spotlight in the lifestyle beverages industry. Meet Rob Middlemiss.

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March-April 2016


How Riva customers benefit from the power of partnerships. Improve your CRM ROI. Relationship selling. Tips for faster support. Customer spotlight in the health care industry. Meet Henrik Almström.

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February 2016

What’s in a name? The history behind Riva. Is your CRM metrics dashboard helping or hurting your profits?
How to control which contacts Riva creates in CRM. Marazzi customer spotlight. Meet Wolfgang Berger.

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January 2016

Does your story inspire customer loyalty? Different ways that Riva syncs contacts. Meet Riva at a CRM event near you in 2016. Fonds de solidarité FTQ customer spotlight. Meet Derek Bond and Dara Wong.

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Riva Newsletter: 2015

December 2015

2015: A phenomenal year! What’s new with the Riva 2.4.40 release? Where to find Riva on leading CRM marketplaces. Why customers choose Riva. Carlsberg Importers SA customer spotlight. Meet Peter Livengood and Neil Graham.

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November 2015

What is Social Business? The Riva Knowledge Base gets a facelift. More cloud…or less cloud? Why should you adopt a CRM platform? Riva tips and tricks. Meet Danny Draper and Win Gies.

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October 2015

Dreamforce 2015 recap. Riva syncs CRMs directly to Google Apps. CRM integration trends in 2016. The evolution of the Riva Success Team. Riva syncs Salesforce Encryption Fields. Meet Gordon Welling and Tanja Hansen.

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September 2015

Introducing InsideView for Riva Insight. Create a CRM opportunity in just three taps. The marriage of social and CRM. Shred-it customer success story. Riva tips and tricks. Meet Peter Charnock and Simon Paton.

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July-August 2015

Advanced integration options. Support for Gmail and IBM Verse. Unlocking your CRM potential with third-party document storage. Riva tips and tricks. Upcoming events. Meet Jim Dunn and John Beauchamp.

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June 2015

New Gmail and Google Apps integration. Riva now supports IBM Verse. Riva Insight official launch. 99% customer satisfaction rating. Salesforce World Tour events in Paris and Munich. Meet Victoria George and Mauricio Escobar.

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