DataSync, a leading global provider of integrated software-as-a-service solutions, is announcing the release of DataSync Suite integration for Microsoft Exchange, powered by Riva Integration Server from Omni.
Originally, customer relationship management systems were developed for human beings to manage customer relations more effectively. Twenty-five percent of all CRM projects fail, however. Find out the five key roadblocks to CRM success.
Better Place Australia implemented Riva Integration Server from Omni to automatically synchronize Salesforce information to executives‘ BlackBerry devices and to Microsoft Outlook. Riva replaced the Outlook plug-in for Salesforce that needed to be installed, configured and managed on each user’s mobile device, desktop and laptop.
SugarCRM partner, Epicom, invited Omni to present CRM integration best practices at the CRM Acceleration event held in Dallas on June 15, 2010.
Riva Live delivers the industry’s first and only cloud-based CRM integration service for Microsoft Exchange, Novell GroupWise and leading CRMs. With Riva Live, there are no desktop plug-ins, mobile applications or server software to install. Users get direct CRM integration to all email clients including iPhone, BlackBerry and ActiveSync mobile devices.
Riva Integration Server from Omni delivers mobile CRM integration for the best CRMs – with no plug-ins or applications to install.
Martin Schneider, Product Marketing Director at SugarCRM, interviews Omni about the benefits of Riva CRM Integration.
Omni will present Riva Integration Server for SugarCRM at SugarCon 2010 on April 12-14.