Riva Integration Server from Omni delivers mobile CRM integration for the best CRMs – with no plug-ins or applications to install.
Martin Schneider, Product Marketing Director at SugarCRM, interviews Omni about the benefits of Riva CRM Integration.
Omni will present Riva Integration Server for SugarCRM at SugarCon 2010 on April 12-14.
Riva Integration Server delivers advanced, server-side sync software for Salesforce, Exchange and GroupWise. Sync Salesforce contact, calendar, sales and support data to Outlook, Outlook Web Access, Entourage, Mac Mail, iPad, iPhone, BlackBerry and Android devices – no plug-ins required.
Riva Integration Server allows you to access your entire CRM address book from within Outlook. CRM address book items (accounts, contacts, leads) can be identified by category type associated with them.
Access all your CRM calendar items from Outlook such as meetings, appointments, phone calls and tasks.
Riva Integration Server delivers advanced interoperability for CRM systems. For example, users can access all opportunities, quotes and support cases assigned to them in the CRM.
Quickly and easily archive emails against CRM accounts, opportunities, cases and quotes with Riva AssignTo folders in your Outlook client.